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We thank you for your purchase and hope you are enjoying your new KYLÉ products. If for any reason you are not completely satisfied with your purchase, you may return it for a full refund or an exchange. Please see below for more information on our Return Policy.


All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition.


To return an item, please email our Customer Service Team at [email protected] to obtain a Return Merchandise Authorization (RMA) number.


You will be responsible for all return shipping charges.


After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.


The following items cannot be returned or exchanged:


  • Used/opened items


For defective or damaged products, please email us at [email protected] to arrange a replacement under warranty.


If you have any questions concerning our return policy, please contact us at:
[email protected]


Last updated February 22, 2019

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You must be at least 21 years old to purchase products on

Your age will be verified at checkout & through 21+ Signature Confirmation upon delivery of all KYLÉ orders.
It is illegal to sell or resell our products to minors. For more information on KYLÉ products, contact our team.


Also, please note that this entire website contains information on products which are intended for use of adults only 21 years of age or older. If you are under the age of 21 please exit this site now by clicking the "I AM NOT 21+ YEARS OLD” button. By clicking the "I AM 21+ YEARS OLD" button, you represent and agree that: · (i) you are at least 21 years of age; · (ii) you are of legal age in your area to purchase CBD or smokeless vaporizer or electronic CBD products; · (iii) you will not expose the contents of, information contained in or products purchased from this website to minors; · (iv) you understand that the laws and regulations governing smokeless products is still developing and you understand the laws and regulations including any prohibition on use in the region in which you plan on utilizing any KYLÉ products you ultimately purchase; · (v) you are wholly liable for any legal ramifications that may arise from your purchasing products from this website or sharing any of the information contained in this website or products purchased from this website with minors; and · (vi) you will subject yourself to the jurisdiction of the State of New York should any dispute arise between yourself and KYLÉ CBD Inc or the operators of the website on behalf of KYLÉ CBD Inc.